Order Processing
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer. We will notify you via email if there is a significant delay in your order.
Shipping Rates & Delivery Estimates
We offer a flat shipping fee, which will be displayed at checkout. Delivery times generally range from 2-3 days within Sweden. Times may vary depending on the destination. For order outside of Sweden please contact us for rates and times.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking number(s). Please note that tracking numbers become active within 24 hours.
Customs, Duties, and Taxes
Orders within the EU are not subject to additional customs duties or taxes. For orders outside the EU, customers are responsible for any customs duties, taxes, or fees incurred. These costs are not covered by us.
Damages
We are not liable for products damaged or lost during shipping. If your order arrives damaged, contact the shipment carrier to file a claim. Retain all packaging materials and damaged items until the claim is resolved.
International Shipping Policy
Currently, we ship only within the European Union. For shipping options outside the EU, please contact us directly.
Returns Policy
For information on returning your order, please refer to our Returns Policy.
Contact Us
For any questions regarding our Shipping Policy, please reach out via chat or email us.
Note
Delivery times are estimates and not guaranteed. Unexpected delays due to customs or weather may affect delivery. For urgent or special delivery requests, contact our customer service team before placing your order.
